Incorrect personal details may lead to problems or delays in delivery or extra charges, so please ensure you have included the full name, address details, and telephone number of the intended recipient and your daytime contact telephone number or e- mail address so that we can notify you in the event that problems are encountered. Special delivery conditions apply to certain locations where a third party is involved such as hotels, hospitals, and offices. In such cases, the signature of the person authorised to receive the order shall be accepted as proof of delivery and fulfilment of the order.